Global Reconciliation - Meridian 
    
Global Reconciliation
Case Study text
  • Project Advantage are proud to be associated with, and run a variety of projects for Meridian Energy Ltd. Global Reconciliation is just one of the many Meridian projects successfully rolled out with Project Advantage’s support.

    The electricity generated and supplied into our homes or business is traded every half hour; the infrastructure and systems required for this market to function are complex and therefore must be reliable. In May 2008 major industry wide change happened within the electricity market. The purpose of Meridian’s Global Reconciliation project was to change core systems to interface with this updated market. 

  • This project provided two key benefits. Firstly it was integral that the design should make for a more viable open market. Secondly it needed to encourage reductions in electricity losses through the identification of Unaccounted For Energy (UFE).

  • This was a high risk project and very challenging deployment; given the numerous effected systems, internal & external stakeholders, level of affected work practices and potential business risk.  Strategies were developed to manage the risks; interruption to the customer’s service was paramount to mitigate against. Due to the numbers of third parties involved change was unavoidable and needed to be rigorously managed.

    O  There were significant updates to the billing,
        meter estimation and data warehouse designs, as
        well as ripple through changes, which affected
        many other systems.
    O  Three major vendors were engaged with
        numerous
    smaller vendors. High level coordination
        was required between these vendors and all
        stakeholders.
    O   Over fifty business processes were produced, or
        updated, and extensive training conducted
        throughout the business.
    O   Final testing was undertaken over a twelve week
        period before the final transition which was over
        a two months period.

    In the end the project was delivered on time, to budget and provided the agreed quality.

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